Our work

(20)
Services
Industry

McAfee

Long known for antivirus, McAfee needed repositioning around AI scam detection. VSA gave the cybersecurity brand a new visual expression and an ad campaign that mimic the scams themselves: they feel real enough—until they obviously aren’t.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

Technology

technology

Technology

Built a custom UI, fed by data visuals and graphics, to enable the real-time generation of more than 30,000 unique visuals.
55% increase in CTR vs. benchmark
15% increase in conversion rate

Cricket Wireless

Cricket Wireless set out to be the easy choice in a crowded category. VSA developed a new brand platform to “Stress less, smile more” from audience research that aligned internal teams and agency partners.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Experiences

experiences

Experiences

Technology

technology

Technology

Redesigned brand management and annual planning across agencies

Bloomberg

As Bloomberg grew, its bold New York personality wasn't translating across its entire portfolio, markets, and channels. VSA built The Dynamic Space, a global brand expression system that put utility first and let the data tell the stories.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Experiences

experiences

Experiences

Technology

technology

Technology

Financial-services

financial-services

Finserv/fintech

Spectrum Enterprise

Spectrum Enterprise is deeply invested in raising the bar within the industry and needed advertising to match. VSA answered with an enhanced brand system and humorous B2B videos about legacy providers falling short.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

Experiences

experiences

Experiences

Technology

technology

Technology

62% increase in brand awareness
187M impressions from advertising
487K unique visitors to the campaign website

Service Experts

Service Experts needed one national home services brand across its independent and franchise businesses. VSA created “Leave It to the Experts,” an integrated campaign platform backed by a custom brand tracker.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

Manufacturing

manufacturing

Manufacturing

41pt lift in brand awareness
14pt lift in consideration
11pt lift in purchase intent

Dimension Energy

Dimension Energy brings solar power to renters and others long left out of its benefits. VSA delivered a clean brand built on proof over promise along with a bold, industrial identity.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

Experiences

experiences

Experiences

Energy

energy

Energy

Shifted the brand narrative from aspirational to tangible
Set the stage for new ventures, including energy storage

Mack Trucks

How do you modernize an American icon without compromising its heritage, meaning and equity? As Mack Trucks‘ creative agency of record, VSA rebuilt the brand around the bond between driver and truck with a new tagline, “Born ready.”

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

Experiences

experiences

Experiences

Manufacturing

manufacturing

Manufacturing

Retail

retail

Retail

Revived its “built like a Mack truck” ethos
21% lift in sales
Over 650 tattoo sof the new identity at the brand launch

Harley-Davidson

Harley-Davidson needed to win younger, more diverse riders without alienating its loyal core. VSA found what united them—freedom through personalization—and launched the motorcycle brand’s first global tagline: “United by Independents.”

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

Experiences

experiences

Experiences

Manufacturing

manufacturing

Manufacturing

Retail

retail

Retail

64% of bike sales to new customers
10.2% increase in sales to young adults
65.1% market share of women—up from 58.1%

FuelCell

FuelCell Energy's identity lagged behind its clean energy mission. VSA redesigned it with purpose in every detail: a logo that forms a "zero" for a zero-carbon future, and colors informed by low-toxicity inks.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Energy

energy

Energy

Designed a logo inspired by molecular bonds that forms a “zero”
Chose brand colors informed by low-toxicity inks

AT&T

AT&T saw its next chapter of growth in U.S. Hispanic consumers, the category's key growth segment. Using proprietary research, VSA repositioned it as a customer-driven brand and shaped a five-year plan to win them.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Experiences

experiences

Experiences

Technology

technology

Technology

Increased Hispanic market share month-over-month post-launch
Increased NPS
Increased brand health

AT&T (EVP)

VSA leveraged our P2P® to define the most critical needs of AT&T’s workforce and identify the most compelling employer promises AT&T could own as part of its enhanced employee value proposition.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Experiences

experiences

Experiences

Technology

technology

Technology

Nearly 7x the benchmark for native display
3x the average frequency of engagement on ciena.com in the first month

Ciena

Ciena has long powered the world’s networks, but its AI-era expertise needed more visibility. VSA helped define its brand character, expanded its design system, and launched its first global brand campaign.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

Experiences

experiences

Experiences

Technology

technology

Technology

Nearly 7x the benchmark for native display
3x the average frequency of engagement on ciena.com in the first month

Marvin

Marvin needed one agency partner capable of full-scope work, from strategy and positioning to identity, campaign, and digital experience. VSA successfully repositioned the brand for its next era of growth under a new guard of leadership.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

Experiences

experiences

Experiences

Manufacturing

manufacturing

Manufacturing

Activated 5,500+ employees across 13 locations
Accelerated from single- to double-digit sales growth in a mature category
Exceeded five-year sales forecasts within three years

Curia

After a string of acquisitions, AMRI aimed to be a top-five contract drug manufacturer. Using our proprietary Promise to Performance® customer insights tool, VSA renamed it Curia, repositioned it as a global life sciences brand and designed a new identity system.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

Experiences

experiences

Experiences

Healthcare

healthcare

Healthcare

Completed a rebrand in just over 6 months.
Articulated a true point of differentiation in the category
Transformed the work environment across all 23 locations

Intuitive Surgical

Intuitive Surgical has pioneered robot-assisted surgery. As competitors closed in, it needed its story to lead as clearly as its technology. VSA built the "Point of Possibility" brand platform, giving every part of the company one clear way to show what Intuitive makes possible for surgeons and patients.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Experiences

experiences

Experiences

Healthcare

healthcare

Healthcare

Rebuilding a brand-led platform that spanned across marketing, communications and launch
Triple-digit revenue growth since the 2020 brand transformation

Kleenex

Kleenex had lost its place in a market dominated by functional messaging. It was widely known, but offered consumers no compelling reason to buy. Our solution: “Someone Needs One,” a campaign that reframed Kleenex as a small but powerful gesture of care.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

CPG

cpg

CPG

Reversed a 15-year sales decline
5x Greater sales than projected
35% Increase in social sentiment

Nike House of Hoops

For House of Hoops by Foot Locker, VSA designed in-store merchandising and window displays that brought together Nike's three premium basketball shoe brands: Jordan, Lebron, and Kobe.

Experiences

experiences

Experiences

Retail

retail

Retail

Today there are 65 House of Hoops locations

Converse

Nike acquired Converse with the goal to reinvigorate the legendary shoe brand. VSA returned the brand to its roots with one brand truth—Converse is for the Optimistic Rebel—and re-established it as a lifestyle brand for self-expression.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

Retail

retail

Retail

Converse became Nike's top-performing subsidiary for 5+ years
Partnered on "Converse Connections,” for their first global campaign
Supported Converse's debut at Target stores

IBM Innovation Studio

IBM Innovation Studio needed to define its place within IBM. VSA built a flexible brand expression system that captures the studio’s hands-on, collaborative energy, plus templates its team can run with independently.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Experiences

experiences

Experiences

Technology

technology

Technology

Defined the studio’s positioning and messaging within IBM
Built a flexible brand expression system across photography, shapes, and data

The Breakers

The Breakers has been a Palm Beach landmark for more than a century and needed to attract a new generation of guests. VSA mined the resort's lore and delivered a refreshed brand purpose.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

Experiences

experiences

Experiences

Hospitality

hospitality

Evolved the primary identity from the brand’s historical iconography
Launched a mobile-first digital experience

FactSet: Fluent in Finance

AI messaging had flooded the financial industry. VSA helped FactSet stand apart and shatter category norms with “Fluent in Finance,” a humor-led campaign arguing that AI is only as good as the human expertise behind it.

Strategy

strategy

Strategy

Campaigns

campaigns

Campaigns

Financial-services

financial-services

Finserv/fintech

Technology

technology

Technology

19-pt lift in favorability (vs. 1.8-pt benchmark)
46% of prospects converted to MQLs (vs. 37% for all marketing)
52% of MQLs converted to SQLs (vs. 48% for all marketing)

Chime

Chime, the consumer fintech, wanted campaigns that actually move the needle. VSA built integrated creative—strategy, research, identity, messaging, and employee experience—that connects its mission to the people it serves.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

Experiences

experiences

Experiences

Media

media

Media

Financial-services

financial-services

Finserv/fintech

Technology

technology

Technology

24% increase in favorability across all audiences in first year
5% increase in awareness across all audiences within 4 months
Increase in paid media performance ranging from 200% to 1,281% above benchmark
View case study

Google Cloud

Google Cloud had to unify a sprawling product portfolio into one brand and build equity to win B2B market share. VSA built Cloudstyle, a design system anchored by the Super Cloud mark.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

Technology

technology

Technology

28% YoY revenue growth for Google Cloud
Top 3 of market share in the world
Created global brand guidelines to drive design excellence
View case study

BNY

America’s oldest bank has never stopped evolving. VSA reimagined BNY’s identity to reflect the modern institution it has become—honoring its heritage while representing where the business is today on a global scale.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Financial-services

financial-services

Finserv/fintech

23K employees attended the BNY logo launch
18pt increase in audience awareness
View case study

Nike Made to Play

Play is serious business for kids’ development. VSA built Nike’s Made to Play campaign, rallying pro athletes and influencers worldwide to encourage girls and underserved youth to keep moving.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

Nonprofit

nonprofit

Nonprofit

180+ international pro athletes and influencers joined
863K average impressions
67.9% completion rate
View case study

FactSet

“Not Just the Facts,” VSA’s B2B campaign for FactSet, ran on one sharp idea—data without context is useless—and won Best in Show at the 2025 ANA B2 Awards.

Strategy

strategy

Strategy

Campaigns

campaigns

Campaigns

Technology

technology

Technology

280% increase in brand awareness
438% increase in marketing qualified leads
76% increase in consideration
View case study

Affirm

Affirm, the “buy now, pay later” platform, puts people in control of their money—so VSA built out its marketing ecosystem to prove it. We evolved Affirm’s visual and verbal identity and developed brand, product, partner, and B2B campaigns that accelerated its growth.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

Financial-services

financial-services

Finserv/fintech

Technology

technology

Technology

120% increase in email open rates
2M debit card sign-ups
5x increase in holiday campaign conversion rate
View case study

NinjaTrader

NinjaTrader had outgrown its scrappy startup image. VSA gave the futures trading platform a sharper, more confident brand—grounded in audience research, with a new visual and verbal identity built to last.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Financial-services

financial-services

Finserv/fintech

Technology

technology

Technology

Repositioned NinjaTrader to drive a purchase by crypto exchange Kraken for $1.5B
Built the brand strategy, messaging, and design system that drove confidence in market
Designed the website and trading-platform app
View case study

Northern Trust

Wealth is passing to a new generation. VSA helped Northern Trust, the wealth and asset management firm, connect with it—through brand strategy, a refreshed identity, campaigns, and employee experience.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

Experiences

experiences

Experiences

Financial-services

financial-services

Finserv/fintech

Modernized a tradition-bound identity for a new generation
Launched the “Achieve Greater” integrated campaign
Delivered a new globally forward corporate site
View case study

Sappi

Sappi makes everyday materials from renewable woodfiber—a story worth telling well. As its longtime agency of record, VSA united the global manufacturer’s brand across markets, from identity to employee experience.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Experiences

experiences

Experiences

Manufacturing

manufacturing

Manufacturing

30 years as the agency of record
16% growth in emerging markets
Record YoY growth with share gains
View case study

Goose Island

Scaling a craft beer without losing its soul is hard. VSA relaunched Goose Island with an identity true to its Chicago roots—and ready for the national stage.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

CPG

cpg

CPG

Redesigned packaging and campaign launch drove 200% growth in category
Built a new brand architecture for a multibrand portfolio
Prepared Goose Island for global expansion with a refreshed brand identity
View case study

Merative

When IBM Watson Health became Merative, it needed an identity of its own. VSA launched the healthcare data and analytics company as a stand-alone global brand—strategy, identity, brand system, and website.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Experiences

experiences

Experiences

Healthcare

healthcare

Healthcare

Unified communications across channels
Sharpened market position
Relaunched as a new, independent entity
View case study

Google Ph.G

Launching the Pixel, Google knew standard retail training wouldn't break through a crowded store. So VSA built the Ph.G program to turn partners into brand ambassadors.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Experiences

experiences

Experiences

Technology

technology

Technology

Retail

retail

Retail

Built an ambassador program for frontline employees
Increased training engagement YoY
Scaled challenger-brand momentum at retail
View case study

YWCA Chicago

YWCA Metropolitan Chicago had a mission bigger than its brand. VSA built a bold new identity and campaign that struck a national nerve, sped up fundraising, and drew major philanthropic support.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

Nonprofit

nonprofit

Nonprofit

6 months ahead of schedule on annual fundraising goals
30 days before the campaign was picked up nationally
$9M gift awarded by philanthropist MacKenzie Scott
View case study

CME Group

CME Group, the world’s leading derivatives marketplace, wanted to be seen as more than a trading exchange. VSA built the strategy, identity, and digital experiences that made it a fintech powerhouse.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

Experiences

experiences

Experiences

Financial-services

financial-services

Finserv/fintech

10 years as the world's most valuable exchange
93% increase in relevant digital touchpoints
14 category-leading digital event experiences
View case study

Black Telehealth

Black Telehealth set out to reach the patients it's built to serve. VSA built the brand—strategy, identity, and guidelines—to telegraph first-rate care from the first impression.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Healthcare

healthcare

Healthcare

Launched the first telehealth platform built by and for Black people
Designed a warm, premium identity drawing on the Pan-African flag’s colors—distinct from anything else in healthcare
Built a full brand system (strategy, manifesto, logo, expression) to telegraph first-rate care and earn trust from an audience long given second-rate care
View case study

Cole Haan

Cole Haan wanted buying to feel as easy as wearing its shoes. VSA redesigned the digital path to purchase—grounded in audience research—for the footwear and accessories brand.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Experiences

experiences

Experiences

Retail

retail

Retail

Translated UX research into a more customer-centered experience
Increased online sales with an enhanced path to purchase
Built a scalable design system for broader implementation
View case study

Manuka Health

VSA recast Manuka Health as a wellness “copilot” built on “renaturing”—reconnecting with nature to feel more alive—breaking the category’s sleepy tone.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

CPG

cpg

CPG

13 global playbooks
20M impressions during NYC takeover
Increased CTR, exceeding benchmarks
View case study

Lux Capital

Lux Capital backs the deep-tech and hard-science startups building the future. VSA launched a brand-led website as forward-looking as the venture firm’s portfolio.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Experiences

experiences

Experiences

Financial-services

financial-services

Finserv/fintech

$1.15B in venture capital funds raised for deep-tech startups
Second-most important VC in New York, according to Business Insider
5 new portfolio companies that will lead the future of AI
View case study
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